Thank you for shopping at iveecosmetics!

Our products can be returned within 7 days of the original purchase of the product in the unique case that it has a defect and is not usable.

Products that do not meet this criteria will not be considered for return.

To obtain a Return Merchandise, contact us:

  • By visiting this page on our website:

Send the product with its original packing and the receipt or proof of purchase to our offices.

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from iveecosmetics.

Damaged items

If you receive a damaged product, please notify us immediately for assistance.

Sale items

Sale items can be refunded.

-Refunds will be done only through the Original Mode of Payment.

-In the case of NO refund/cancellation policy, it must be very clearly communicated to cardholders before the purchase decision is made to prevent misunderstanding and disputes.

If a transaction error has occurred while making the payment, a refund in most cases will be issued to the same credit card you used for the original purchase.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By visiting this page on our website: