Privacy Policy

  1. Introduction
    This Privacy Policy (Privacy Policy) is intended to inform you that NGco SARL (IVEE or We) may collect information from users of our website (Website) and how we collect, use, share and protect such information. By using the Website, you agree to the terms of this Privacy Policy. We may change this Privacy Policy from time to time. Your continued use of IVEE after changes are posted constitutes your agreement to the changes. If you do not agree to the terms of this Privacy Policy, please discontinue your use of the Website.

IVEE is an e-commerce platform selling kids apparel and accessories (Services).This Privacy Policy describes how IVEE collects and uses data in connection with its products and Services.

By using our Services, you understand and agree that we are providing a platform for you to submit content, including but not limited to, your name, your e-mail, your contact number and your personal/work address (Data).

When you use the Services, you’ll share some information with us. So we want to be upfront about the information we collect, how we use it, whom we share it with, and the choices we give you to control, access, and update your information.

  1. Information We Collect.
    Information you give us directly:

When you interact with our Services, we collect the information that you choose to share with us. For example, we need to collect a few important details about you in order to fulfil any orders placed through the Website, such as;

your full name
your email address
your personal/work address
your credit card information if you chose to purchase a product by paying online
For example, we may send you Services-related emails (such as, account verification, changes/updates to features of the Services, technical and security notices).

For example, we may send you Services-related emails (such as, account verification, changes/updates to features of the Services, technical and security notices).

Cookies and similar technologies:

Like most online services and website, we may use Cookies and other technologies, such as web beacons, web storage, and unique advertising identifiers, to collect information about your activity, browser, and device.
A browser cookie is a small piece of data that is stored on your device to help websites remember things about you. Other technologies, including web storage and identifiers associated with your device, may be used for similar purposes. In this Privacy Policy, we use Cookies (Cookies) to refer to all of these technologies.
We may also use these Cookies to collect information when you interact with the services we offer through our partners, such as advertising and commerce features. Most web browsers are set to accept Cookies by default. You can choose to remove or reject browser Cookies through the settings on your browser or device. Keep in mind, though, that removing or rejecting Cookies could affect the availability and functionality of our Services.
How we use Cookies: Like most providers of online services, IVEE uses Cookies for a number of reasons, like protecting your Data, helping us see which features are most popular, counting visitors to a page, improving our users’ experience, keeping our Services secure, and generally providing you with a better, more intuitive, and satisfying experience. The Cookies we use generally fall into one of the following categories: (i) preferences: we use these Cookies to remember your settings and preferences (For example: language); (ii) security: we use these Cookies to help identify and prevent security risks (For example: to store your session information to prevent others from changing your password without your username and password); (iii) performance: we use these cookies to collect information about how you interact with our Services and to help us improve them (For example: to determine if you have interacted with a certain page); (iv) analytics: we use these cookies to help us improve our Services (For example: to learn more about which features are the most popular with our users and which ones might need some tweaks); and, (v) advertising: we use these cookies to deliver advertisements, to make them more relevant and meaningful to consumers, and to track the efficiency of our advertising campaigns, both on our Services and on other websites.
Log file information:

Log file information is automatically reported by your browser each time you make a request to access a web page. It can also be provided when the content of the web page is downloaded to your browser or device.
When you use our Services, our servers automatically record certain log file information, including (i) details about how you’ve used our Services; (ii) device information, such as your web browser type and language; (iii) access times; (iv) pages viewed; (v) IP address; (vi) identifiers associated with Cookies that may uniquely identify your device or browser. The information allows for more accurate reporting and improvement of the Services.

  1. How We Use Your Information.
    In addition to some of the specific uses of information this Privacy Policy covers, we may use information that we receive in order to:

develop, operate, improve, deliver, maintain, and protect our products and Services
send you communications, including by email. For example, we may use email or your contact number to respond to support inquiries or to share information about our Services that we think may interest you
monitor and analyze trends and usage
personalize the Services
contextualize your experience (if, of course, you’ve consented to us collecting that data) and applying other labels based on the content
provide and improve ad targeting and measurement, including through the use of your precise location data (again, if you’ve consented to us collecting that data), both on and off our Services
enhance the safety and security of our products and Services
verify your identity and prevent fraud or other unauthorized or illegal activity
use information we’ve collected from Cookies and other technology to enhance the Services and your experience with them
enforce our terms and conditions and other usage policies
screen our orders for potential risk or fraud

  1. Sharing of Your Information
    We will not rent or sell your information to third parties outside IVEE without your consent, except as noted in this Privacy Policy.

Parties with whom we may share your information:

With our corporate entities including any holding company, group company and subsidiary(Group Company): We may share information with entities within IVEE family companies.
With third parties: We may share your information with the following third parties: (i) with service providers and partners. We may share information about you with service providers who perform services on our behalf and business partners that provide services and functionality; (ii) with third parties for legal reasons. We may share information about you if we reasonably believe that disclosing the information is needed to: (1) comply with any valid legal process, governmental request, or applicable law, rule, or regulation; (2) investigate, remedy, or enforce potential violationsof the terms and conditions; (3) protect the rights, property, and safety of us, our users, or others; (4) detect and resolve any fraud or security concerns.
With third parties as part of a merger or acquisition. If IVEEgets involved in a merger, asset sale, financing, liquidation or bankruptcy, or acquisition of all or some portion of our business to another company, we may share your information with that company before and after the transaction closes.
Responding to legal requests and preventing harm:

We may access, preserve and share your information in response to a legal request if we have a good faith belief that the law requires us to do so. This may include responding to legal requests from jurisdictions outside of Lebanon where we have a good faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognized standards. We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; and to prevent death or imminent bodily harm. Information we receive about you may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm.

  1. Storage and Processing.
    Your information collected through the Services may be stored and processed in any country in which IVEE and any Group Company maintain facilities.
    IVEE, its Group Company, or service providers may transfer information that we collect about you, including personal information across borders and from your country or jurisdiction to other countries or jurisdictions around the world. Please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction
    By using the Services you consent to the transfer of information to any country in which IVEE, its Group Company or Services providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.
    We use commercially reasonable safeguards to help keep the information collected through the Services secure and take reasonable steps (such as requesting a unique password to verify your identity before granting you access to your account.However, IVEE cannot ensure the security of any information you transmit to IVEE or guarantee that information on the Services may not be accessed, disclosed, altered, or destroyed.
    Please do your part to help us. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to emails between you and IVEE, at all times.
  2. Your Choices About Your Information.
    Your account information and profile privacy settings:

Update your account at any time by logging in and changing your account settings
Unsubscribe from email communications from us by clicking on the “unsubscribe link” provided in such communications.

  1. Children Privacy.
    IVEE does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register for the Services. The Services and its content are not directed at children under the age of 13.
  2. Other Websites and Services.
    We are not responsible for the practices employed by any websites or services linked to or from our Services, including the information or content contained within them. Please remember that when you use a link to go from our Services to another website or service, our Privacy Policy does not apply to those third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party’s own rules and policies. In addition, you agree that we are not responsible and do not have control over any third-parties that you authorize to access your IVEE account. If you are using a third-party website or service and you allow them to access your IVEE account you do so at your own risk.
  3. How to Contact Us.
    If you have any questions about this Privacy Policy or the Services, you may contact us through the following email address or the following contact number +96170537358.
  4. Revisions to our Privacy Policy.
    IVEE may modify or update this Privacy Policy from time to time. But when we do, we’ll let you know one way or another. Sometimes, we’ll let you know by revising the date at the top of the Privacy Policy that’s available on our website. Other times, we may provide you with additional notice (such as adding a statement to our websites’ homepages or providing you with an e-mail).